Ultimate Package
In every organization, success is a collective achievement—a family that includes customers, employees, and the business itself. Each member of this tripartite relationship—customers, employees, and the business—shares in the satisfaction that comes from their interactions with one another.
When one side experiences dissatisfaction, it can ripple through and affect the entire organization. Therefore, focusing solely on the customer, or only on employees or the business, can disrupt this delicate balance. To ensure that all aspects of this relationship are nurtured, we have designed our Ultimate Package. This package is crafted to address the needs of each side of the business triangle—customers, employees, and the business—bringing satisfaction to all.
This package includes:
- Master Process Audit
- Business Reporting Training + Templates
- Lead Data Analyses
- Net Promoter Scores
- Business Intelligence Training
- Customer Service Training
- Sales Training
Training Format:
In-house
Conference package
Duration:
14 – 21 days
Capacity:
Minimum of 30 participants
Payment Terms:
50% or more
Target Audience:
Organizations: banks, automobile companies, insurance companies, government agencies, etc.
Departments: Training and Development, Human Resource, Corporate Affairs, Sales & Marketing, et cetera.
Units or teams
